RetailAngels Academy
Help talent grow.
Strengthen your store.
Practical training, tailored onboarding and coaching on the job. Build the skills that make a difference every day in retail and hospitality.
Explore the modules
What is RetailAngels Academy?
When you start working in retail or hospitality through TopAngels, you’re supported from the start. Through our RetailAngels Academy, we can offer tailored onboarding, training and coaching on the job.
We also offer practical training modules for store staff, sales assistants and aspiring retail managers.
20 years
of hands-on experience
Through longstanding partnerships with retailers such as Aveve, Delhaize, Carrefour, Ekoplaza, Miele, Lab 9, Xandres, Fashion Club 70, Deleye, Tiffany’s, Giks Mode, SKM, Natan, Jules and Clarins, we have gained a thorough understanding of the skills needed to succeed in demanding store and management roles. These skills can be developed at our RetailAngels Academy.
Our hands-on experience has shown us that employers increasingly need people who can get up to speed quickly and bring specific technical, sales and organisational skills that directly contribute to their stores’ profitability and performance.
Drawing on the labour market knowledge we have built over the years, we have developed specialist training modules directly connected to the day-to-day work of store staff and sales assistants.
These courses help participants develop and strengthen practical professional skills they can use immediately on the shop floor, with an impact on sales, margins, profit or customer satisfaction.
7 themes, 1 ambition
Sales skills, customer-focused service and more effective ways of working come together in seven practical modules. One shared ambition: to work more effectively on the shop floor and contribute to the store’s results.
- 01
Increase profits and margins
Hands-on coaching for your team on the shop floor, focusing on four key retail skills.
- 02
Turn great service and a warm welcome into tangible profits
- 03
Turn product and range knowledge into sales
- 04
Work more effectively, improve profitability
Practical training for store managers and team leaders.
- 05
Practical training in upselling and cross-selling
For store staff and sales teams.
- 06
Turn styling advice into sales
For professionals in fashion and luxury retail.
- 07
Practical training in inclusive communication and service
For serving a diverse customer base.
Discover what your team needs.
Would you like to learn more about the programme or the opportunities for your team?
Let’s discuss your training needs.